How Citroën uses cookies on our website

This page explains what you need to know about how we use cookies on our websites (citroen.co.uk, m.citroen.co.uk, info.citroen.co.uk and Citroën UK dealer websites), and how to choose to manage or remove them if you wish to do so.

WHAT ARE ‘COOKIES’?

Cookies are small data files which are sent to your computer or mobile phone from our websites and are stored on your device. They allow us to analyse website traffic and thereby maximise your user experience.

Cookies can also help the website remember you and any of your personal preferences such as your location.

Only Citroën can read cookies that are served from our websites.

THE DIFFERENT TYPES OF COOKIES WE USE

Cookies on our websites are used in a number of ways.

1. Anonymous analytical cookies

The analytical cookies that we use store anonymous information about which pages people visit, how long they are on the site, how they got there and what they click on. Information supplied by these cookies help us to analyse the profile of our visitors, make sure our websites are meeting your needs and how we could provide you with an improved experience. Anonymous analytical cookies do not collect or store your personal information (for example, names or addresses), so this information cannot be used to identify you.

2. Profile management cookies

Some of our websites allow you to log in and retrieve personal information and account details. These websites use cookies in order to, for example, remember your account information and determine if you may retrieve saved information or are allowed to access a particular service.

3. Third-party advertising cookies

A lot of Citroën advertisements you see featured on other websites are served by third parties. These third parties use their own anonymous cookies to track how many people have seen a particular ad, or to track how many people have seen it more than once. The companies that generate these cookies have their own cookies/privacy policies, and we have no access to read or write these cookies. These third party advertising cookies may be used by those third parties to anonymously target advertising to you on other websites.

4. Other third-party cookies

Citroën UK websites use third party cookies to monitor customer journey and suggest information fulfilment action when relevant, for example, offering you the option for a brochure or test drive when appropriate. This is achieved by the third parties setting their own anonymous cookies for the purposes of tracking the progress of your user journey with us. Because of how cookies work, we cannot access these cookies, but nor can the third parties access the data in cookies used by our websites.

Click here to view a list of the main third-party cookies used on Citroën UK websites

5. Flash Cookies

We use the Adobe Flash Player to deliver some of the content on our website. To improve your experience, Local Shared Objects - or Flash Cookies as they are commonly known - are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored on your terminal as cookies but it is not possible to manage them at browser level.

The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain like citroen.co.uk or for all websites - see http://www.adobe.com/products/flashplayer/security for details.

Please be aware that restricting the use of Flash Cookies may affect the features available to you where Flash is used.

WHICH SPECIFIC COOKIES ARE CITROËN USING?

Click here to view a list of the main cookies used on Citroën UK websites.

HOW TO MANAGE COOKIES?

Each website can send its own cookie to your browser if your browser's preferences allow it.

However, Internet browsers allow you to change your cookie settings.

You can set your devices to accept or not accept all cookies.

To change your cookie preferences each browser works in a different way:

Cookie settings will typically be found in the 'options' or 'preferences' menu of your browser. You can also use the 'Help' option in your browser for more details.

We do not recommend turning cookies off when visiting our websites, as this will prevent you from making full use of many of our website features.

You can learn more about cookies and how to manage them at AboutCookies.org


COOKIES USED BY CITROËN

Below is a list of the main cookies used on citroen.co.uk and its sub-domains such as info.citroen.co.uk, m.citroen.co.uk and Citroën UK dealer websites:

Cookie From Cookie Name What we use them for
Citroën ASP.NET_SessionId This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server.
Citroën CFG3D.SFG This is used to save the session ID for customers choosing to save their vehicle configurations.
Citroën GCAMCookie This helps us track the effectiveness of the money we spend on our digital marketing campaigns, linking media placement with sales.
Citroën Citroen.pays This is used to store the user’s country and language preferences.
Citroën PHPSESSID This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server.
Citroën CPPFRONT We are working on providing more accurate information on these for you.
Citroën APACDCRFEND This provides a new random value for every form requested and send by a user to store user-specific data temporarily on the server.
MyCitroën MyCitroenOpenId
MyCitroen
ASP.NET_SessionId
Will be used to store a secret key for openid and to know if a logout has been requested.
Used to store login informations
Used to store the id of the session
Citroën mobile website csrftoken
django_language
boussole
Protection against the cross site scripting
Automatic detection of the language
Compass page local settings



THIRD-PARTY COOKIES USED BY CITROËN

Below is a list of the main cookies used on citroen.co.uk and its sub-domains such as info.citroen.co.uk, m.citroen.co.uk and Citroën UK dealer websites:

Cookie From Cookie Name What we use them for
Accuen seg?add=324577&t=1 AppNexus - 3rd party tracking to allow this media owner to better understand user profiles and enable them to tailor adverts more relevantly to customers’ needs.
AdJug AJEAUDs
AJRBDs
AJSCGV
AJSCV
3rd party tracking to allow this media owner to better understand user profiles and enable them to tailor adverts more relevantly to customers’ needs.
AdMeld meld_sess admeld.com helps make an online profile of a customer, including the sites they visit, their searches, purchases, and other behavior. The profile can then be exchanged and sold between various companies like admeld.com as well as being sold to other advertisers and marketers.
A&NY Media ebNewBandWidth_.ib.adnxs.com
anj
icu
sess
uuid2
AppNexus - 3rd party tracking to allow this media owner to better understand user profiles and enable them to tailor adverts more relevantly to customers’ needs.
Yahoo bluelithium id=925568 BlueLithium allows advertisers to purchases space on publisher websites in the form of on-page and pop up ads. Like other advertising services, the service communicates with the user's browser via small text files known as cookies. These cookies track the user's visits to BlueLithium website partners and add this information to the service's click database.
BoldChat _bcvm_vid_113567123486237693
_bcvm_vrid_113567123486237693
lb
bc-visitor-id
bc-visit-id
bc_pv_end
These are created as a result of the visitor visiting a page that has the BoldChat Visitor Monitoring HTML implemented on it. The values associated with these cookies relate to BoldChat ID references that will link the historical BoldChat records back to each unique visitor (Visit History/Chat History/etc. inside of BoldChat). No identifiable information is collected within the cookie as the ID's are specific to only BoldChat's tracking mechanisms.
BurstMedia PC=1
CMP=
CMS=
TID=
Burst use cookies to improve your Web browsing experience, and to help better target ads.
ContextWeb C2W4=
cwbh1=
FC1-WC=
FC1-WCR=
pb_rtb_ev=
V=
3rd party tracking to allow this media owner to better understand user profiles and enable them to tailor adverts more relevantly to customers’ needs.
Cubits da-bm=
da-ipua
da-u=
da-v
Cubits.org’s purpose in collecting non-personally identifying information is to better understand how Cubits.org’s visitors use its website.
Doubleclick id This cookie is used to display more relevant advertising to users. In conjunction with DoubleClick server logs, cookies are used, for example, to: facilitate targeting of relevant ads, control the number of times a user sees a given ad, and facilitate campaign performance reporting
eXelate inv=
ud=
xud=
xudx=
eXelate Targeting Cookies provide non-personally identifiable preference information (“eXelate Targeting Data”) that helps advertisers (our customers) specify an ad or a group of ads that are meant to be displayed to a user in the future.
Facebook Connect act=
csm=
datr=
fr=
gz=
locale=
lu=
p=
The purpose of the cookies are to identify the web browser being used to connect to Facebook independent of the logged in user. Certain cookies also store the browser window dimensions and are used by Facebook to optimise the rendering of the page.
Google Adwords _utma 3rd party tracking for search activity, used in monitoring page landing conversions.
Google Analytics _utma
_utmb
_utmc
_utmz
This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server.
Invite Media camp_freq_p1
conversions
dp_rec
exchange_uid
impressions_p1
io_freq_p1
partnerUID
segments_p1
subID
uid
Invite Media - provide information which helps companies improve a user’s online experience in many ways: for example, by allowing companies to monitor website performance, make the website easier to use, measure the effectiveness of their promotional placements, and tailor their website to better match a user’s interests and preferences. Cookies are also used to measure the success of online advertising campaigns, and the campaigns of our Clients.
Lotame aud=
cc=
dc=
OAID=
 
MediaMath Adroit_id=
msmci=
mt_mop=
is=
uuid=
The majority of these are 3rd party advertising cookies that allow our adverts and services to be seen elsewhere on the internet. The cookies show us where you saw our advert, help us measure the effectiveness of our advertising campaigns and may deliver relevant content to you.
Microsoft Atlas (Atdmt) AA002
ANON
NAP
MUID
 
Netmining n/a AdJug - Cookies are data files stored on your computer that identify you as a unique user. Cookies enable us to track user trends, preferences and patterns to better understand our user base and to improve the quality of our service.
Right Media bh=
BX
ih
pv1
RMBX
uid
A Right Media cookie is a piece of text that is stored by a PC user's web browser. The cookie is sent by Right Media's web server to monitor and record the user's browser activity and then send information back to the server.
Rubicon au=
cd=
csi15=
csi2=
csi9=
khaos=
lm=
put_1185=
put_1197=
rpb=
Rubicon use cookies to distinguish you from other users of this website and to provide increased functionality on our website. This helps us to provide you with a better user experience and also allows us to work to improve our website. Used to obtain statistics about how websites are used (including which pages are visited most often and how users came to visit our website); Evaluate website performance; and help ensure that the content / features on the website are relevant for future visits.
Sophus TCID
TCSess
 
Specific Media
Tribal Fusion
ug=
ANON_ID=
The majority of these are 3rd party advertising cookies that allow our adverts and services to be seen elsewhere on the internet. The cookies show us where you saw our advert, help us measure the effectiveness of our advertising campaigns and may deliver relevant content to you.
Vibrant VM_GRP=
VM_PIX=
VM_USR=