CITROËN GENUINE VALUE – OUR PROMISE TO YOU...

We want you to feel confident about the level of service, quality and value for money you receive every time you visit your local Citroën dealer, which is why you can be assured of 'Our Promise' to you, which comprises of four key elements.
And what's more, when visiting your local Citroën dealer for your vehicles maintenance needs, you can also be confident of something you can't get anywhere else – the official Citroën stamp in your service book.

Click on each promise below for more details…

GENUINE:
GENUINE PARTS FITTED BY EXPERTS – FULLY TRAINED CITROËN TECHNICIANS WITH PARTS AND WORKMANSHIP WARRANTIES

We are dedicated to ensuring our customers feel confident about all aspects of the service we provide, which is why you can be assured that all of our Citroën Technicians are fully trained and we promise to only use Genuine Citroën or Approved Citroën Parts and Accessories on your vehicle, fitted by our experts.

We will also offer a minimum 1 year warranty on all Genuine Citroën or Approved Citroën Parts and Accessories and a 3 month workmanship warranty where no parts are used; giving you added peace of mind.

EXPERT:
FULLY TRAINED CITROËN TECHNICIANS AND SERVICE ADVISORS AVAILABLE TO ACCURATELY DIAGNOSE ANY REQUIRED WORK AND DISCUSS THIS WITH YOU.

We have the latest Citroën Diagnostic Equipment in every one of our Dealerships and we promise that a fully trained Citroën Service Advisor or Technician will be available to discuss any work that may be required on your vehicle before work it is carried out, giving you impartial, expert advice.

We also promise that one of our Technicians will carry out a road test with you, on request, once the required work has been completed, to ensure that you are completely satisfied with all aspects of the service or repair.

CONVENIENT:
CONVENIENT LOCATIONS AND OPENING HOURS, WITH A VARIETY OF COURTESY SERVICES AVAILABLE TO HELP KEEP YOU ON THE MOVE WHILST YOUR VEHICLE IS ON OUR SAFE HANDS.

With around 250 Authorised Outlets in the UK, there is a Citroën Dealer near you with convenient opening hours ready to provide you with the option of a Courtesy Car**, Pick-up & Delivery Service**, or While You Wait Servicing, for your convenience, helping to keep you on the move.

And because we like to go that extra mile, we will also wash and vacuum your vehicle free of charge, once work has been out.*

* Subject to availability
 ** Bookable in advance

VALUE:
GENUINE VALUE, PROVIDED BY OUR EXPERTS AT YOUR CONVENIENCE

We are committed to delivering good value and 'Our Price Promise' means that we regularly check* other manufacturers to make sure that our genuine parts, servicing and repair work offers great value to all Citroën owners. We also ensure that all Citroën Dealers offer correct and up to date prices for Genuine Citroën Parts and Approved Citroën Parts at all times, as well as ensuring access to service and repair offers available for your car.

We offer fixed and competitive prices on the most popular service and maintenance operations, available on all Citroën models, no matter how old the vehicle is. And, if within 7 days of purchasing one of our 'Fixed Price Repair' offers, you find a lower like-for-like price within 15 miles of your chosen participating dealer, we'll refund you the difference, (Front Windscreen Wiper Blades for £29, front or rear Brake Pads for £95, Front Brakes & Discs for £225, Rear Brakes & Discs for £275 or Timing Belt for £295).**

What's more, we will carry out a 22 point health check on every vehicle to help keep you and your passengers safe.

* Competitor check process and check schedule.
** Like-for-like service must be using Genuine Citroën parts and within 15 miles of your local Dealership.
     Proof of price quoted will be required.